FAQ'S AND GENERAL INFORMATION:

Please take a moment to read over this page where we'll cover a few more specifics.

WHAT DOES IT COST?

Pricing is based on all the different variables. Garment selection, print complexity, ink types, etc... No two print projects are alike and need to be assessed by one of our project managers. Please contact us for a quote based on your specific needs.

DO YOU CHARGE FOR SET-UP?

Yes. The per screen set up fee covers an entirely separate prepress process. Before reaching production and going on one of the actual print presses, a new design has to be separated, output, screens processed, inks mixed, etc... Some printers choose not charge this separately and rather build it into the total cost each time. However we do prefer to treat it separately as we find it makes the rest of the process easier and will ultimately save the customer money on future orders.

HOW DO I PAY?

Once everything is finalized and agreed upon, you'll be emailed an invoice. Your invoice will have a 'Pay Now' option from witch you can run a card directly with no need to give out any payment information. For larger orders we may require that you come in with a check. Once paid, your order will be green-lit for purchasing and art departments to move forward.

HOW LONG DOES IT TAKE?

Standard turn around time is 7 - 10 days. This is the window of time we like to leave open, but if you need it sooner just ask. Most of the time orders can be completed sooner without issue, but during busier seasons, having to rearrange the schedule to accommodate late placed rush orders can result in added fees.

PICK-UP AND DELIVERY

We are very proud of our shop and love to have customers come visit, but we are in an industrial building with a very busy loading dock, and lots of stairs, so for convenience, as orders are completed they go out via local courier for delivery, or otherwise shipped depending on preference and or location.